Privacy Policy


Information and Clarification Text Related to the Processing and Protection of Personal Data

This information and clarification text is created as required by the Personal Data Protection number 6698. Aliza Otelcilik Turizm ve Ticaret A.Ş. Metropolitan Hotels Bosphorus pays maximum sensitivity and attention in relation to the safety of your personal data and places importance on this issue. Thus, in accordance with the Personal Data Protection Act number 6698; ALİZA OTELCİLİK TURİZİM VE TİCARET A.Ş. Metropolitan Hotels Bosphorus, as the data responsible, shall save, store and update your personal data; clarify and disclose these data to the 3rd. Persons; transfer, classify and process them within the framework of the related regulations determined in Personal Data Protection Act in connection with our operation and service purposes in a continent manner, as described below.

  1. The Collection, Processing and Processing Purposes Regarding Personal Data

Our company warranties to take the necessary precautions in order to keep customer data confidential and not to share these data with third persons, pursuant to Personal Data Protection Law No. 6698. In addition, when you use our call centers or our web page in order to use our Company's and Group Company's services; when you make a job application; when you join our activities such as training, seminars or organizations; when you visit our Company or web page; your personal data can be collected and processed through updates automatically or with non-automatic methods through mobile applications and similar tools.

Data including but not limited to your name, surname, e-mail address, telephone numbers and Republic of Turkey Identification Number can be saved indefinitely/periodically by third person and/or institutions; can be stored in written/magnetic archives; can be used, updated, shared, transferred; and shall be processed within the conditions and purposes of personal data processing determined in the 5th. and 6th. articles of Personal Data Protection Act, in order to receive your written or electronic orders; to provide our products and services; to resolve your system related problems; to realize your payment operations; to provide marketing services for your orders, products and services in case you consent in advance; to update your data and to manage and continue your membership; to propose the products and services that may interest you and to ensure that the 3rd. Persons make their technical, logistic and other similar operations on Metropolitan Hotels’ behalf.

  1. To Whom and For What Purpose The Processed Personal Data Can Be Transferred

Within the framework of the personal data processing conditions and purposes determined in the Article 8 and 9 of the Personal Data Protection Act, your collected personal data can be transferred to our business partners, to our suppliers, to Aktif Group companies, our shareholders, to public institutes and private people; between company and group companies in order to realize the necessary operations by our units for to enable you to benefit from the products and services provided by our Company and the subsidiaries of Aktif Group, to offer the products and services that are provided by our Company and the subsidiaries of Aktif Group through customization according to your habits and needs, to provide the legal and commercial security of our company and of the people who are in a business relationship with our company (administrative operations regarding the communication established by our Company, providing physical security and control of the Company's lotions, business partner/customer/supplier (authorized persons or employees) evaluation processes, legal adaptation processes, financial operations etc.), to determine and apply the commercial and business strategies for our Company and Aktif Group subsidiaries, to provide the operation of the human resources policies of our Company and Aktif Group subsidiaries.

  1. The Method and Legal Reason for Personal Data Collection

Your personal data are collected in order to provide the product and services that we offer as a Company within the determined legal framework in the direction of the purposes situated above in any type of verbal, written or electronic environment and in order for our Company to fulfill its responsibilities arising from the contract and the act in a complete and accurate manner. Your personal data collected because of a legal reason can be processed and transferred in accordance with the purposes determined in the Articles (1) and (2) of this text, within the framework of the personal data processing conditions and purposes defined in the Articles 5th and 6th of the Personal Data Protection Act.

  1. Personal Data Holder's Rights Stated in the Article 11 of Personal Data Act

As personal data holders; in case you deliver your requests in relation to your rights via the methods regulated below on this information and clarification text to our Company, our Company shall conclude this request within 30 days in accordance with the quality of the request. However, in case a fee is predicted by the Personal Data Protection Commission, the fee determined by our Company in the tariff shall be collected. Within this framework, personal data holders have the right to;

Learn if their personal data is processed or not,

Request information regarding their processed personal data (if any),

Learn the purpose of personal data processing and whether this process is performed in accordance with its purposes or not,

Know about the third persons to whom their personal data are transferred in national or international areas,

Request correction of their personal data in case their personal data are processed in a deficient or incorrect way; and request to provide information about the process conducted within the scope of such correction, to the third persons to whom their data are transferred,

Request the deletion or destruction of their personal data in case that the reasons that have once required their processing are no longer applicable even though these data have been processed in accordance with the regulations of the Personal Data Protection Act and the related other act's regulations; and request to provide information about the process conducted within the scope of such deletion or destruction, to the third persons to whom their data are transferred,

Object a result against themselves, arising from the analysis of the processed data exclusively through automatic systems,

Request the recovery of any loss in case they suffer damage as their data are processed.

For all your questions related to your personal data, you can contact data security responsible and authorized Unit of Metropolitan Hotels Ankara.

In order to use your rights situated above, you may send your request together with the information proving your identity and your description in relation to the right that you wish to use, among the rights that are defined in the Article 11 of the Personal Data Act by completing the form on Personal Data Protection address and by delivering a copy of the form to Pürtelaş Hasan Efendi Mahallesi Meclis-i Mebusan Caddesi No:47 Fındıklı Beyoğlu/İSTANBUL address together with the identification documents by yourself, through notary or through other methods described in Personal Data Act or you can deliver the related form to in a securely electronically signed way.